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eStatements

eStatements are now available for Merrimack24 Online Banking customers. Login to Online Banking to register for safe, secure access to your monthly statements.

Already a Merrimack Online Banking Customer?

  1. Log On to Online Banking
  2. Click on eStatements on the far right.
  3. Agree to Terms and Conditions.
  4. Select eligible account.

Not Yet Online? Go to login page to begin your registration.

Frequently Asked Questions

Review these frequently asked questions about eStatements.

  1. What is an eStatement?
  2. An eStatement is an electronic version of your statement available online via our secure online banking site. You can view and print your statement right from your computer or save it as a computer file.

  3. What accounts can have eStatements?
  4. Any deposit account registered in Personal or Business Online Banking that would ordinarily receive a paper statement, such as checking, statement savings or money market is eligible for the service. Enrollment in Personal Online Banking or Business Online Banking is required. At this time, business accounts registered in online Cash Management are not eligible.

  5. Are check images available with my eStatement?
  6. Yes, they will look exactly as they do in your paper statements.

  7. If I have an account that is jointly owned, does each owner need to enroll in eStatements to view them online?
  8. Yes, each owner needs to enroll in eStatements to view them online.

  9. Can I receive both paper and electronic statements?
  10. No. Once an account is registered for eStatements by either or both owners, paper statements will no longer be produced and mailed.

  11. Who should I contact if I can’t access my eStatement?
  12. You may call the bank at 603-225-2793 or 800-541-0006 or use the secure Quick Help form in the Contact Us section of the website.

  13. Do I have to be enrolled in Merrimack24 Online Banking to receive eStatements?
  14. Yes.

  15. Can you send me a duplicate paper statement if I need one?
  16. Yes. Applicable fees may apply per the current Schedule of Fees.

  17. How far back can I view eStatements?
  18. A two year rolling history will be maintained, starting January 2010.

  19. Will my statement cut-off date change with eStatements?
  20. eStatements will be produced at the end of the month. If your statement is currently printed on another date, it will change to the end of the month.

  21. What if I currently have combined statements?
  22. You will continue to receive combined statements in the eStatement format. Your combined eStatement will appear under the primary account number. For example, a combined checking and savings statement will appear under the checking account number and not under the savings account number.