The Internet is a public network. Therefore, it’s important to learn how to safeguard your banking information, credit card numbers, social security number and other personal data.
We encourage all of our customers to learn about and take advantage of security features whenever they go online. Below are some examples of typical security features and how you can make the most of them:
- Encryption is the process of scrambling private information to prevent unauthorized access. To show that your transmission is encrypted, some browsers display a small icon on your screen that looks like a “lock” or a “key” whenever you conduct secure transactions online. Avoid sending sensitive information, such as account numbers, credit card numbers, social security numbers or other personal data through unsecured e-mail.
- Passwords or personal identification numbers (PINs) should be used when accessing an account online. Your password should be unique to you and something that you change regularly. Do not use birthdates or other numbers or words that may be easy for others to guess. Avoid giving your password to others if at all possible.
- General security over your personal computer such as virus protection and physical access controls should be used and updated regularly. Contact your computer and software suppliers or Internet service provider to ensure you have the latest in security updates.
Your online security has always been a top priority for The Merrimack, and we do all that we can to help protect you from identity theft. That’s why we’re in the process of developing a new login security system for online banking that will:
- Further protect against identity theft and fraud
- Provide added security on any computer, wherever you are
- Be easily set-up through a quick and easy one-time process
In the meantime, there are a couple of proactive steps you can take to protect yourself now.
1. First, make sure your browser is upgraded. Any new security enhancement to online banking will be most compatible with up-to-date browsers, including:
a. Internet Explorer 8, 9, and 10
b. Mozilla Firefox 18
c. Google Chrome 24
d. Safari for Mac OS X Versions 5 and 6
2. Ensure your user ID for online banking is changed to fit the following criteria:
a. Length between 6 and 20 characters;
b. Contains at least one letter;
c. And contains at least one number and/or these special characters: @ $ * _ - . ! ~
Rest assured that The Merrimack will continue to do everything possible to maintain the highest level of security standards for you. Being aware and alert will help keep you out of harm’s way.
Meredith Village Savings Bank and Merrimack County Savings Bank Officially Join Forces Under New Hampshire Mutual Bankcorp
Last month, Meredith Village Savings Bank and Merrimack County Savings Bank announced the finalization of their formal alliance as partners in the newly formed holding company, New Hampshire Mutual Bancorp.
Samuel L. Laverack, President and CEO of Meredith Village Savings Bank, and Paul C. Rizzi, Jr., President and CEO of Merrimack County Savings Bank, will serve as co-CEOs of New Hampshire Mutual Bancorp, the first multi-bank mutual holding company in the state. As part of the alliance, each affiliate bank has retained its name and state charter, and each bank’s board of directors and senior management will continue to oversee the operations of their respective banks.
As a reminder, Merrimack24 MasterMoney Debit cardholders may use ATMs owned and managed by Meredith Village Savings Bank without incurring additional surcharge fees.
Click here for MSVB ATM locations.
Simplify your tax filing with TurboTax®
In partnership with TurboTax, the leading tax preparation software, we are happy to offer access to TurboTax through Merrimack24 Online Banking. Instead of spending hundreds of dollars on a consultant or struggling with the forms on your own, TurboTax offers a helpful solution. TurboTax guarantees accumulation of the largest refunds and accurate calculations when you answer pre-set questions. Use your Merrimack County Savings Bank online banking login to access TurboTax and get started today! If you’re not already registered for online banking, register now.
Curious about the 2013 Financial Landscape?
Paul Provost, Senior Vice President/Investment Executive of The Merrimack’s Wealth Management Group, Offers an Optimistic Outlook
Paul Provost is a Certified Financial Planner with a B.A. in Economics and an M.A. in Administration and Management. In addition to a long career in banking and wealth management services, he has taught college level economics.
“The economy entering 2013 is growing - albeit in a slow, steady and unspectacular kind of way,” Paul said with a chuckle. He continued, “Positive signs include a growing housing recovery, a robust auto sector and lower energy prices due to a domestic energy boom. The Federal Reserve continues to keep interest rates low and the double digit gains in the stock market in 2012 have helped to keep consumer confidence on an upward plane.”
- The economy has traction going into 2013 with GDP expected to grow at a slightly faster rate at 2.75-3%.
- In addition to better consumer confidence related to improved employment, the rebuilding after Hurricane Sandy and after the summer drought will add to economic growth.
- Unemployment will continue to get better with a projected 7% unemployment rate by year end.
- With unemployment staying above the targeted rate of 6.5%, expect the Federal Reserve to keep rates low until year end or early 2014.
- Inflation will remain tame due to reductions in the price of energy.
To meet with a Wealth Management Group specialist, please contact Diana Osgood at 603.223.2710 and arrange your free, no-obligation consultation today.
In the Community
Merrimack Style is Giving Back
We’re proud to donate time, money and volunteers to The Friendly Kitchen. This past holiday season, Susan Berntsen, Loan Underwriter, of Hooksett, NH (and Merrimack employee for almost 23 years!), served 80 meals on Christmas Eve. Sue was joined by her two daughters, Jennifer and Lauren, who were visiting on winter break from college, as well as Kathy Petrain, Loan Processor, of Weare, NH.
The holiday meal of fettuccini alfredo was prepared by fellow mortgage department staffers: Donna Benson, Senior Vice President/Retail Loan Officer, Pam Ordway, Vice President, Senior Underwriter, Ulrike Graham, Affordable Housing Loan Originator and Robin Hefele, Loan Underwriter. The entire banking staff also donated dozens of home-baked cookies for dessert.
“It was a joy volunteering at The Friendly Kitchen on Christmas Eve,” said Sue Berntsen. Sue continued, “I was elated when my daughters, who were visiting home from college break, jumped at the chance to serve! It was rewarding for all of us. I am especially grateful that my girls were able to celebrate the season of giving by serving others. We were all floored at the attitude of unity and good will displayed by fellow Merrimack employees. The meal would not have come together had we all not been involved! It was very much a collective effort from everyone.”
Pam Ordway manages The Merrimack volunteer program. Five teams of 3-4 employees participate regularly. With a monthly food budget of just under $200, the bank’s team captain coordinates a shopping list and helps to prepare the meal on site, while all members pitch in to serve and clean up.
Although Sue and her team volunteered out of the temporary location at Sacred Heart Church in Concord, NH, the new and improved Friendly Kitchen is up and running and has been since December 27, 2012 at 2 South Commercial Street in Concord. To learn more about this wonderful organization, visit www.thefriendlykitchen.org.
The Merrimack a Part of “Concord Memories – The Early Years”
We Are Proud to Be Part of a Distinguished Book Presented by the Concord Monitor Highlighting the Development of Concord, NH Over the Years.
The Merrimack has been a cornerstone of downtown Concord since 1867, and we enjoy working closely with others that share our commitment to the community.
This past year we were proud to sponsor—and be featured in—“Concord Memories – The Early Years,” a beautiful book containing images of Greater Concord from the 1800s through the 1930s. Many of the photographs are from the Concord Public Library and Concord and New Hampshire Historical Societies, while others came from local residents who answered the Concord Monitor’s call for historical images.
You will be sure to find much to celebrate about our community—past, present and future—in this wonderful book. Be sure to order your copy from the Concord Monitor by calling (603) 224-4287, but hurry, as quantities are limited!
Merrimack Profiles: New STARS!
Big congratulations to all of our new STARS!
STARs are monthly, peer-nominated performance awards given to Merrimack employees, by Merrimack employees. From the monthly winners, a STAR of the Year is selected and announced at our annual company dinner. STAR recipients are employees who most embody Merrimack Style, which includes:
- Delivering excellent value at a fair price.
- Respecting customers and striving to develop lasting relationships based on personal service and mutual trust.
- Accepting responsibility for actions.
- Adhering to unquestioned honesty and integrity, while remaining prudent stewards of customers’ money.
- Providing stability and reliability in the marketplace over the long term.
- Delivering community leadership and support as good corporate citizens.
- Treating peers with dignity and respect, while nurturing their personal and professional growth.
Past 2012 Winners
Half Price Skiing at Waterville Valley
During customer appreciation days, Merrimack and Meredith Village Savings Bank (MVSB) customers can visit Waterville Valley and get half off up to 4 regularly priced lift tickets when purchased with their Merrimack County Savings Bank or MVSB debit card at the Waterville Valley ski resort office.
The next customer appreciation day is on March 7.
Half-price tickets are $31.50 for adults; $26.50 for teens (age 13 – 17) and $21.50 for youth (age 6 – 12). Kids 5 and under always ski or ride free at Waterville Valley. For more information about the resort, visit www.waterville.com.
Don’t Forget to Check Out Upcoming Events by Visiting Our Calendar Regularly!
Be sure to check back regularly as we’re always adding new events.
Call toll-free 800-541-0006 or visit www.TheMerrimack.com to learn more
about The Merrimack and how we can help make a difference for you.