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Amy Carbone Promoted to Customer Experience Officer for New Hampshire Mutual Bancorp

Amy Carbone has been promoted to Customer Experience Officer for New Hampshire Mutual Bancorp (NHMB), overseeing the development and maintenance of product materials, customer feedback analysis and social media for Meredith Village Savings Bank, Merrimack County Savings Bank and MillRiver Wealth Management.


Amy Carbone, Customer Experience Officer, Marketing, New Hampshire Mutual Bancorp

“Amy is an exceptional, dedicated and reliable colleague who has been invaluable to this organization for more than 16 years,” said Cindy Hemeon-Plessner, Senior Vice President and Marketing Officer for New Hampshire Mutual Bancorp. “Her expertise and considerable background in many areas of the bank is remarkable. I’m thrilled for Amy and this promotion. Amy has an incredibly bright future and I’m grateful for the privilege of working with her.”

Carbone began as a student teller at Meredith Village Savings Bank in 2000. She has remained with the organization since then, gaining experience in retail banking and loan servicing before being promoted to Information Security Generalist in 2006. Carbone joined the Marketing department in 2013 as the Marketing Communications Manager. In 2015, she became responsible for overseeing marketing communications for all of New Hampshire Mutual Bancorp.

Carbone serves as a planning committee member for the Granite United Way Central NH Day of Caring. She holds a Bachelor of Arts in Business Management from Regis College and is a 2007 graduate of the Northern New England School of Banking. She is also a member of the New England Financial Marketing Association.

New Hampshire Mutual Bancorp, a mutual holding company, was formed in 2013 when two New Hampshire-based community banks, Meredith Village Savings Bank and Merrimack County Savings Bank, formally affiliated – the first relationship of its kind in New Hampshire. This strategic partnership has positioned the Banks to leverage each other’s strengths as they work together to advance a shared vision of maintaining and enhancing their community banking standards and values. MillRiver Wealth Management joined as a third subsidiary of NHMB in 2015, combining the financial advisory divisions of MVSB and The Merrimack. NHMB combined assets total nearly $1.6 billion.

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