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Michael Hardiman and Kerri Pinciaro Honored with STAR of the Month Awards

Merrimack County Savings Bank has recognized two employees for its STAR of the Month Employee Recognition program: Michael Hardiman, Teller Supervisor at the Integra Drive Office and Kerri Pinciaro, Mortgage Closing Specialist.


Left to right: back row- Ed Caron, EVP, Senior Credit Officer, Linda Lorden, SVP, Retail Administration, Donna Baron, Branch and Business Development Manager, Integra Drive Office. Front row-Mary Lynne Rahlson, Vice President, Retail Administration, Michael Hardiman, Teller Supervisor, Julie Lacey, Retail Sales and Staff Development Officer, Philip Emma, President, Merrimack County Savings Bank.

Hardiman, based out of the Merrimack’s Office on 1 Integra Drive in Concord, was recognized for his leadership and communication skills. The following are some peer-submitted comments about Hardiman:


Left to right: Philip Emma, President, Merrimack County Savings Bank, Kerri Pinciaro, Mortgage Closing Specialist, Wendy Vittum, Vice President, Mortgage Operations, Janet Shuey, Mortgage Operations Supervisor.
  • “Michael is the person anyone in the branch can approach with questions. He is always keeping up with the new and most updated procedures.”
  • “He is incredibly accurate and focused.”
  • “Michael is a wonderful listener who knows how to make the person he is interacting with feel heard and understood.”
  • “Michael leads by example and perfectly represents Merrimack style. He is positive and encouraging by nature. He is great to work with and makes every customer feel special. It’s been a real pleasure being on his team!”

Pinciaro, based out of the Merrimack’s Office on 503 South Street in Bow, was recognized for her exceptional dedication and flexibility. The following are some peer-submitted comments about Pinciaro:

  • “Kerri is a great asset to the Bank and the mortgage department. She cares very deeply about the time sensitive nature that is involved with getting a mortgage to the closing table. Many times, she has taken it upon herself to manage tasks that may not even be hers, and consistently goes above and beyond to ensure our clients do not miss a closing date.”
  • “Kerri is a wonderful team player, who is always willing to help, always willing to learn something new, always concerned and has the very best interest of our customers at heart.”
  • “Kerri asks questions and wants to know why, which leads to a lot of creative ideas. She helps me with problem-solving on a daily basis.”

Originally developed in 1997, the STAR awards recognizes exceptional employees, nominated by their peers, who demonstrate accountability for their actions, excellence in many areas of work, respect for others, integrity, teamwork and stewardship at the office and in the community.

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