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We have recently learned of an increase in fraudulent card purchases in New England states at certain merchant types. In order to reduce the risk of fraud for our customers, we have placed some additional temporary restrictions on our debit cards.
As Debit (PIN) transactions offer an added layer of security, these blocks typically will not apply if a valid PIN is entered. To avoid any inconvenience, we recommend always asking the merchant to process the transaction as Debit (PIN), instead of Credit (Signature).
Current Card Restrictions
For your security and to minimize any inconvenience, please ask the merchant to process the transaction as “Debit” and enter your PIN.
Protecting our customers from identity theft is one of our top priorities. We sincerely apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions, please do not hesitate to contact us.