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The Merrimack 24 Mobile App Introduces 3 New Features!

On Monday, March 28th a new update will be available for the Merrimack 24 mobile banking app in the app stores.

Apple users will notice a navigation change in the new app – instead of being brought to the menu screen after you log in, you’ll immediately be brought to your “Accounts” page, giving you faster access to your account balance information. All of the menu options that previously appeared on the main menu screen, such as bill pay, transfers and check deposit, can now be found at the bottom of the screen on any page.


In addition to this navigation change, the upgrade also includes three exciting NEW features we think you’ll enjoy: Touch ID, Quick Balance and Popmoney® Person to Person Payments. Learn more about each of these new features below.

Touch ID

We’ve integrated Apple Touch ID into our mobile banking app for iPhone to help make your login faster, easier and more secure. No need to type a password – your fingerprint is all you need. This tool works with the Touch ID functionality that is standard in Apple iPhone 5S or higher, running iOS8 or higher.

Use of this feature requires that Touch ID be enabled in both the phone/device settings as well as in the app settings. On a qualifying device with Touch ID enabled, use the following steps to enable the feature within the app settings:

  1. Access and log in to the mobile app.
  2. Tap the More button located in the bottom-right corner of the screen (Apple) or the menu icon in the top-left corner of the screen (Android).
  3. Tap Settings.
  4. Tap Touch ID to enable the service. When Touch ID is enabled, the field will indicate “On.”

Quick Balance

Quick Balance is an optional tool that allows you to quickly access your account balance and recent transaction information without the hassle of logging into the mobile app.

To enable this feature:

  1. Access and log in to the mobile app.
  2. Tap the More button located in the bottom-right corner of the screen (Apple) or the menu icon in the top-left corner of the screen (Android).
  3. Tap Settings.
  4. Tap Quick Balance.
  5. Tap Current Device.
  6. Tap the toggle button. When Quick Balance is toggled “on” the button will be green and shifted to the right.

To access your Quick Balance account information:

  1. Access the mobile app.
  2. On the log in page, swipe your finger downward and Quick Balance will appear.
  3. Tap the Tap show transactions text to show the five most recent transactions in the past 30 days.
  4. Tap the X in the upper-right corner at any time to return to the log in page.

Popmoney® Person to Person Payments

Popmoney® is a convenient tool available within online and mobile banking that allows you to send funds to friends, family or anyone else you need to pay. With Popmoney® you can send funds to almost anyone you know by simply sending them an email or text. Another option is to provide the recipient’s bank account information.

To sign up using online banking:

  1. Log in to online banking.
  2. Select Popmoney from the Move Money menu.
  3. Click Get Started.
  4. Enter the personal information requested.
  5. Review and accept the Popmoney Agreement and click Confirm.

To sign up using the mobile app:

  1. Access the app from your mobile device and log in.
  2. Tap the More button located on the bottom-right corner of the screen (Apple) or the menu icon in the top-left corner of the screen (Android).
  3. Tap Popmoney (Apple) or Pay People (Android).
  4. Tap Enroll Now.
  5. Review the Popmoney Agreement and tap Accept.
  6. Enter the personal information requested and tap Complete Sign Up.

Once enrolled, you can quickly make standard or next day payments to almost anyone right from your computer or mobile device. To learn more or to view a list of frequently asked questions, log in to online banking and visit the Popmoney® page, found under the Move Money menu.

Please note that limits and fees apply for this service. See the delivery section on the Popmoney / Send Money page for details. Text and data charges may apply from your service provider as well. Please consult your service provider for details.

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