News & Events

Important News About Debit Cards Used At Home Depot Between April and August

“Backoff” Virus Causes Increase in Credit/Debit Card Data Theft

AB Aquisitions (Shaw’s Supermarket) Announces Card Data Breach

July STAR of the Month Awarded to Karen Currier

June STAR of the Month Awarded to Jessica LaBonte


Education Center

Be sure to check our latest cybersecurity resources for keeping safe online:

Announcements

Update on Recent System Upgrade

We are pleased to report that 2014 transaction history for Merrimack24 Online Banking is now viewable for Online Banking customers. Check images are available from 10/6 onward, and we are working to add images to the rest of the history files. We are also resolving issues affecting our debit cards for the limited number of customer who have reported non-working PINs. If the PIN for your debit card does not work, you can retry the transaction using the signature method. The issue may indicate a need to re-set your PIN, which you can do by visiting any one of our branches. Lastly, there are some isolated issues that still require our attention. If you are one of these customers, please know that we are working diligently to resolve them.

We will continue to provide updates on our progress. In the meantime, if there are any questions, please contact customer service at 603-225-2793 or toll-free at 800-541-0006 during business hours. Thank you for your understanding and patience.

10/21/14